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Delivery & Returns

DELIVERY

Australian Orders

All orders placed before 12pm are shipped that afternoon, or the following business day if purchased on the weekend or a public holiday.

*please note, during sale and peak periods there may be a slight shipping delay with your order- we appreciate your patience.

Australia (Standard) Free Standard Shipping on all Australian Orders

Estimated Time 2-7 Business days

International Orders

*no international shipping available at this stage


RETURNS

We offer returns and exchanges on full priced products (sale products excluded unless faulty) purchased online subject to the following conditions:

  • The garment is returned within 14 days of receiving your order.
  • Garments are in a saleable condition, i.e. clean, tags attached, in original condition. Any garments that have been worn, damaged, altered or washed will not be accepted.
  • Sale Items: CCW does not accept returns (refund or exchange) on any sale items unless deemed faulty. Please note, discounts cannot be retrospectively applied.

Request A Return

To request a return or exchange (excluding sale items), please email us at info@capsulecollectionwardrobe.com.au and include the following details:

  • Order ID
  • Return Reason
  • If you're exchanging an item, please include the product name, colour and size you would like to exchange for

Once approved, we will send you a unique URL where you can finalise your booking. Please note, no returns will be accepted without a return authorisation.

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